Total Interact
The Contact Centre Solution
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Provides total flexibility to scale up and down as your business evolves.
Social Media is challenging organisations to reassess their customer service strategies
Provides a sophisticated multi-dimensional mechanism for managing many contact channels.
Total Interact offers a powerful contact centre production system that provides customer contact by Phone, Email, Chat, Facebook, Twitter and Linked In. It is a true multi-channel Contact Centre Solution that allows you to connect with your customers regardless of how they prefer to contact you. Total Interact queues, prioritises and distributes all kinds of incoming and outgoing tasks according to your requirements. Total Interact is very easy to implement and manage. You are in control how it will help you in the daily operation of your contact centre.